ZipHearing vs hear.com vs Costco: What You Actually Pay and Get
Three places to buy prescription hearing aids with a professional fitting. Here is what each one publishes about price, follow-up care and returns.
If you reach ZipHearing through my links and complete an action on its site, such as submitting a form, I earn a $50 referral fee at no extra cost to you. I earn nothing from hear.com or Costco, and my links to them are plain links. Prices and terms below were read from each company's own pages in October 2026 and can change.
The Short Version
I wear prescription aids and I haven't bought from any of these three. Everything here comes from what each company publishes, plus HearAdvisor's lab scores for models it sells. I only earn money from one of them, and the disclosure above says which.
Side by Side
| ZipHearing | hear.com | Costco | |
|---|---|---|---|
| Listed price per pair | $2,098 to $4,898 across its models | $1,599 to $5,150 for the Horizon IX line (older AX line: $2,975 and $3,975) | $1,599.99 for Rexton, Philips and Sennheiser; $1,699.99 for Jabra |
| Monthly payments | Not published on the pages I read | From $34 a month, 36 months at 12.99% APR | Not published on the pages I read |
| Brands | Phonak, Oticon, Signia, Starkey, Widex, ReSound | Its own Horizon line | Rexton, Philips, Sennheiser, Jabra |
| Who fits and follows up | An independent local provider you can look up | Hearing care professionals, per hear.com | Costco's own Hearing Aid Center |
| Follow-up care | First year of fitting, programming and visits included, then $65 a visit | Unlimited follow-ups during the trial, then 2 or 5 post-trial appointments depending on tier | Free service appointments for aids bought at Costco |
| Hearing test | Up to $150, credited toward the aids if you buy | Not on the page I read | Free for members 18 and older |
| Trial period | 45 days, full refund on undamaged devices | 45-day no-risk trial | See Costco's returns policy (not on the page I read) |
| Warranty | 3 years, covers repairs, loss and damage; $350 loss/damage deductible paid to the provider | 3-year repair warranty plus a loss and damage warranty | Not on the page I read |
| Insurance and FSA/HSA | Insurance not accepted directly | Prices "reflect insurance discounts" | FSA and HSA eligible |
| Custom earmolds | $50 each | Not on the page I read | Sold separately if needed |
| Lab score on a model it sells (HearAdvisor) | EON Sphere 5.0, Reveal 1 5.1, Zeal 4.7, Allure 4.7, Pure C&G MaX 4.3, Silk C&G IX 3.7 (B) | Horizon Go IX 4.4, Grade A, top 44% | Rexton Reach R-Li T80 4.6, Grade A, top 27% |
| Do I earn a fee? | Yes, a $50 referral fee | No | No |
Year Two and Three Are Where They Differ
The sticker price is only part of it. ZipHearing includes the first year of visits, then charges $65 a visit. Two visits a year is $130, so years two and three add about $260, which is my arithmetic, not a ZipHearing figure. hear.com's page lists unlimited follow-ups during the trial, then either 2 or 5 post-trial appointments depending on the tier (the 5 are over 3 years), and no per-visit price beyond that. Costco lists service appointments as free for aids you buy there.
That favors Costco on cost and hear.com on predictability. It favors ZipHearing only if you want a brand Costco and hear.com don't carry, or you live far from a Costco. Ask each one in writing what a visit costs after the included ones run out.
Which One Fits Which Reader
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There's a Costco near you and you don't need a specific brand. Start there. The Rexton Reach scored 4.6, Grade A, in HearAdvisor's lab. Its speech-in-noise score was 2.5 at both fits, so it's not the pick if restaurants are your hardest room. Confirm the exact model at the warehouse, because Costco's page doesn't name the T80 the lab tested.
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You want a particular brand or model. ZipHearing sells all six major brands. If you want Phonak's EON Sphere (lab score 5.0, noise 4.5 tuned) you'll find it at ZipHearing at $3,198 to $4,598, and not at Costco. See the EON Sphere on ZipHearing or my price breakdown by tier.
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You want a fixed monthly payment and a set number of visits. hear.com publishes monthly figures and a visit count. Read the terms: 36 months at 12.99% APR is not 0% financing, and the lab scored the Horizon Go IX 4.4, mid-pack among the aids it tested.
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Your loss is severe. None of the three lab scores speak to you, because the lab tests a mild-to-moderate loss. I'd ask any provider about the power models (ZipHearing sells the Phonak Naída Lumity, the family I wear) and how they verify the fit.
Price the Same Tier at ZipHearing
ZipHearing lists $2,098 to $4,898 a pair, with a year of local follow-up visits included and $65 a visit after that. Read the model pages and use its Find a provider near me button to see who is near you.
See ZipHearing's models and prices →What I'd Do
I'd price Costco first if there's one within reach, because it's the cheapest published option with free follow-ups. If Costco's four brands don't fit, or the warehouse is far, I'd get written quotes from ZipHearing and hear.com for the same technology level and compare the cost after year one, not the price on the day. And I'd ask whoever does the fitting whether they run real ear measurements, because that's the part of a prescription fitting the lab scores assume.
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